Senior Executive, Ocean Freight Ocean Bulk

DHL Global Forwarding

3-5 Years

Singapore

Posted 8 days ago
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Job Description

IN THIS JOB YOU WILL:

Plan and coordinate ocean freight shipments from origin to destination
Book cargo space with carriers and arrange for pickup and delivery of goods.
Monitor shipment status and provide updates to customers and internal stakeholders.
Monitor, measure, and manage key performance indicators (KPIs) for vendor performance, ensuring adherence to defined service standards.
Manage operators files end-to-end
Prepare and process all necessary shipping documents, including bills of lading, packing lists, and customs declarations.
Ensure compliance with international shipping regulations and company policies.
Handle import and export documentation and procedures
Serve as the primary point of contact for customers regarding ocean freight shipments.
Address customer inquiries and resolve issues related to shipping, tracking, and documentation.
Provide exceptional customer service to ensure customer satisfaction.
Collaborate with internal departments such as sales, customs, and warehouse teams to ensure smooth operations.
Communicate effectively with colleagues to coordinate shipment details and resolve any issues
Negotiate rates with carriers and other service providers to ensure cost-effective shipping solutions.
Monitor and manage shipping costs to stay within budget.
Be responsible for timely invoicing, input of costs, revenue and other data to facilitate finance month-end closing
Maintain accurate records of shipments, including tracking information and documentation.
Update logistics software and systems to manage and track shipments
Identify and resolve any issues or delays in the shipping process.
Proactively address potential problems to minimize disruptions.
Handle any other responsibilities as and when assigned

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

Applicants with knowledge and experiencing in managing Ocean Freight shipments or Bulk Liquids preferred
Diploma/ degree with at least 3-5 years of relevant working experience
We regret to inform that only shortlisted applicants will be contacted*