Senior Executive / Manager, Haj Services

[What the role is]

We seek a passionate professional to be part of our Haj Services team to deliver customer-centric and future-ready services, as we strive to achieve our vision, A Gracious Muslim Community of Excellence that Inspires and Radiates Blessings to All.

We are looking for an individual who is a team player and can meet the challenges of this role. As the Manager of Haj Services, you must be versatile and adaptable to different working environments. You will be responsible for overseeing the unit's Haj operations, including governance, financial accounting, procurement of services, contractual agreements, stakeholder engagement and knowledge management.

[What you will be working on]

Responsibilities

• Administer Haj quota allocation for pilgrims via the MyHajSG portal.

• Execute and coordinate IT-related projects, ensuring timely and within-budget completion.

• Ensure effective deployment, configuration, and support of IT systems.

• Monitor and review Haj rules and policies in the Administration of Muslim Law Act (AMLA).

• Plan and monitor Haj's visa operations with Muis appointed Haj travel agencies and other government agencies in Singapore.

• Manage and respond to public enquiries on Haj matters.

• Develop public education campaigns on Haj administration.

• Plan, coordinate, execute operational and logistical planning in Singapore and the Kingdom of Saudi Arabia (KSA).

[What we are looking for]

Requirements

• Tertiary qualifications in any discipline are welcome to apply.

• Minimum 3 years relevant working experience in an IT operation environment is preferred, and with at least a professional certification in Computer Science/Information Technology, Engineering or any related field.

• Proactive and committed to achieving desired work targets.

• Good analytical and problem-solving skills.

• An effective communicator with good writing skills.

• Proficient in IT skills.

• Prior experience in operational, logistical and crisis management is an advantage.

• Able to travel overseas for Haj-related coordinate, planning and execution work objectives.

Successful candidate will be appointed on a contract basis.

In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window.

If you are facing issues submitting your application, please contact [Confidential Information] assistance.