Job description:
Job Summary
We are seeking a highly meticulous and proactive Senior Executive to join our Licensor Management team. This role is the operational core of our licensor relationship framework. You will be responsible for the end-to-end management of all submission and approval processes, ensuring all marketing campaigns align with the stringent brand standards of our licensors, including Universal Destinations & Experiences (UDX) and third-party licensors (e.g., Illumination, Sesame Workshop, Amblin Entertainment, etc.).
The ideal candidate is an exceptional project coordinator with a keen eye for detail, superior organizational skills, and the ability to navigate complex stakeholder landscapes.
Key Responsibilities
1. Submission & Approval Workflow Management:
- Serve as the primary administrator for all licensor submission portals and trackers.
- Prepare, compile, and submit all required materials for licensor review, including but not limited to:
- Marketing & Advertising Assets (digital, social, print, TVC)
- Digital Content (website, app feature)
- OTA / TA / Reseller Content
- Strategic Partner Content
- Ensure all submissions are complete, accurate, and adhere to specific licensor brand guidelines and submission protocols.
2. Project Coordination & Tracking:
- Maintain a tracker to monitor the status of all submissions, deadlines, and approvals across multiple projects simultaneously.
- Proactively follow up with internal stakeholders to gather required information and assets.
- Provide regular status reports to the Manager and key internal teams, highlighting risks, delays, or critical dependencies.
3. Licensor Relationship & Communication:
- Act as a key day-to-day contact for licensor representatives on operational matters.
- Facilitate clear and professional communication between internal teams and licensors.
- Schedule and coordinate approval meetings, preparing agendas and documenting feedback and action items.
4. Compliance & Brand Governance:
- Develop a deep understanding of each licensor's brand standards and style guides.
- Conduct preliminary reviews of internal materials to ensure compliance before formal submission, minimizing revision cycles.
- Maintain an organized and up-to-date digital library of all brand guidelines, approved assets, and licensor communications.
5. Process Improvement:
- Identify bottlenecks and inefficiencies in the submission and approval process.
- Work with the Manager to develop and implement new tools, templates, and workflows to streamline operations and improve turnaround times.
Required Qualifications
- Bachelor's Degree in Business, Marketing, Communications, Project Management, or a related field.
- Minimum 3-5 years of experience in a project coordination, brand management, marketing operations, or client servicing role. Experience within a licensing, entertainment, creative agency, or theme park environment is a significant advantage.
- Proven experience managing multiple projects with competing deadlines in a fast-paced environment.
- High proficiency in Microsoft Office Suite (especially PowerPoint and Excel)
Required Skills
- Exceptional Organizational Skills: Impeccable attention to detail and a methodical approach to tracking and documentation.
- Superb Communication: Excellent written and verbal communication skills, with the ability to interact professionally with all levels of management, both internally and externally.
- Proactive & Resourceful: A self-starter who anticipates needs, takes initiative, and solves problems effectively.
- Diplomatic & Discreet: Ability to handle sensitive information and manage relationships with tact and professionalism.
- Resilient Under Pressure: Maintains composure and efficiency while managing tight deadlines and feedback from multiple stakeholders.
