Senior Executive (IT Infrastructure Support)

• Food product supplier

• Location: Central

About the role

To support and manage the Company's IT infrastructure, enterprise applications, cybersecurity, digitalisation initiatives and end-user services, ensuring reliable, secure and efficient IT operations that support business objectives while complying with corporate policies and regulatory requirements.

Key responsibilities

• Manage and support SAP Business One, enterprise applications and user access, including troubleshooting, upgrades, testing and vendor/HQ coordination

• Oversee daily IT infrastructure operations covering servers, networks, Microsoft 365, cloud services and end-user devices

• Implement cybersecurity, access controls, patch management, vulnerability remediation and incident response in line with HQ standards and regulations

• Ensure compliance with PDPA, internal IT policies and information security requirements

• Manage IT backups and support disaster recovery and business continuity planning and testing

• Drive digitalisation, automation and AI initiatives to improve business processes and operational efficiency

• Develop and maintain Power BI reports and dashboards, supporting data quality and business insights

• Coordinate IT projects, system implementations, vendor management, software licensing and contract administration

• Support IT budgeting, procurement, asset management and cost optimisation

• Provide IT helpdesk support, user onboarding, training and maintenance of IT documentation and SOPs

Requirements

• Degree in Information Technology, Computer Science, Information Systems or a related discipline

• Minimum 5 years of relevant IT experience, preferably in a multinational company or regional business environment

• Hands-on experience supporting ERP systems, preferably SAP Business One

• Experience in Microsoft 365 administration, IT infrastructure, network administration and cybersecurity

• Experience coordinating IT vendors, managing IT projects and supporting digital transformation initiatives will be an advantage

Interested applicants please apply directly for further shortlisting review.

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