The Company
At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 19 markets worldwide, and a product lineup that redefines the food industry.
Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore's iconic global consumer brand.
Roles and Responsibilities:
We are seeking a proactive, highly organized and experienced HR professional to join our team as a Senior Executive, Human Resources. This role partners closely with our Retail and Distribution Center operations, and is ideal for someone who thrives in a fast-paced environment, enjoys working with frontline stakeholders, and is passionate about delivering operational HR excellence.
Key Responsibilities
1 HR Business Partnering Retail team & Distribution Center team
- Serve as the primary HR contact for Retail team and Distribution Center team, providing day-to-day HR advisory and support on employee relations, performance management, workforce planning, and engagement matters.
- Build strong relationships with leaders to understand manpower needs and operational challenges.
- Support change management, process improvements, and initiatives that strengthen employee experience and operational efficiency.
2 End-to-End HR Operations
- Manage the full employee lifecycle including onboarding, HR documentation, confirmation, transfers, and off-boarding.
- Coordinate with Payroll on salary changes, attendance matters, overtime, allowances and other employee benefits.
- Ensure compliance with internal policies and statutory requirements (e.g. employment legislation, work passes, safety guidelines, etc.).
- Track HR KPIs such as turnover, absenteeism and hiring progress for operational insights.
3 Talent Acquisition for Frontline Hiring
- Partner closely with the Retail Operations team and Distribution Center Operations team in the recruitment process for Retail and Distribution Center roles, including job postings, screening, interviews and selection.
- Participate in interviews to provide HR insights and ensure candidate suitability from a competency, culture and compliance perspective.
- Support the hiring decision through joint evaluation and consensus after all interview rounds.
- Coordinate mass recruitment activities during peak seasons, events and new store launches to ensure timely manpower fulfillment.
4 Performance, Training & Engagement
- Support the performance review process by coordinating timelines, communicating requirements, guiding managers on performance matters and tracking development plans.
- Assist in organizing training programs for operational teams, including nominations, coordination, attendance tracking and follow-up where needed.
- Contribute to employee engagement activities, recognition efforts and internal communication to foster a positive workplace culture.
5 HR Systems, Data & Compliance
- Maintain accurate HRIS records, personnel files and documentation.
- Perform periodic reviews and audits of employee information, training logs and compliance documents to ensure readiness for internal and external audits.
- Prepare HR reports and dashboards for management as required.
6 HR Projects & Ad Hoc Duties
- Participate in HR initiatives and project work such as audits, policy reviews, process improvements, system enhancements and employee experience projects.
- Support HR and Operations in activities such as mass recruitment exercises, new store openings and organizational changes.
- Undertake other duties as assigned by management and commensurate with the level of this post, while fostering a positive work environment and strong team spirit.
Our Dream Candidates
- Minimum 5 years of hands-on HR experience, preferably with strong exposure to Retail workforce or high-volume frontline operations.
- Solid understanding of end-to-end HR operations and HR practices in a fast-paced business environment.
- Experience handling employee relations and advising operational leaders/managers.
- Strong interpersonal and communication skills with the ability to partner effectively at all levels.
- High attention to detail, strong follow-through and ability to manage multiple priorities.
- Proficient in Google Workspace or MS Office and familiar with HRIS platforms.
- Demonstrates confidentiality, professionalism, resilience and a positive can-do mindset.
- Able to work independently, team player and proactive
