Senior Executive / Executive (Programme Administration)

Most Positive Workplace Collaboration Award - Singapore International Chamber of Commerce (SICC) Awards 2025

Ranked #19 for The Straits Times Singapore's Best Employers 2024 & 2025

Singapore Polytechnic's Professional and Adult Continuing Education (PACE) Academy is a leading continuing education and training (CET) academy that advocates the pursuit of lifelong learning and skills mastery. We offer a wide range of training programmes for adult learners to enhance their employability, and partner the industry closely in workforce development.

[What the role is]

Reporting to the Manager, the appointee will be part of the Programmme Operations Division and will handle the administration of part-time full qualification courses, which include but not limited to administrative and project support, ensuring the accuracy and completeness of enrolment, attendance and assessment, and assist with communications and follow-up activities relating to Training Allowance.

[What you will be working on]

Responsibilities:-

1. Operational Support

a. Conduct enrolment, attendance and administrative verifications to ensure data accuracy and completeness

b. Identify and escalate discrepancies arising from TPG sync processes to PAs

c. Support data validation ad follow-up activities relating to grant lapses

2. SWDA Training Allowance (TA) Claims Administration

a. Manage communications to students regarding TA applications

b. Track responses and assist with follow-up coordination where required

3. Process Documentation & Improvement Projects

a. Assist in documenting and formalising Exam and Graduation Ceremony (GC) operational processes

b. Assist in documenting best practices for Course Chairs pre-semester and before the end of semester

4. Administrative Support

a. Provide general administrative and coordination support

[What we are looking for]

Requirements:-

. Minimum of 2 years relevant working experience in administration of courses for adult learners

. Strong analytical, critical thinking, writing and communication skills

. Resourceful and able to work independently and collaboratively in a team that cuts across departments/functions

. Technologically-savvy and proficient in Microsoft Office tools and online collaboration tools (example: Zoom, MS Teams and other equivalent platforms)

The successful candidate will be offered a temporary contract for a period of 11 months.