Job Responsibilities:
- Manage and process motor insurance claims expeditiously, professionally and equitably within turnaround time, subject to stipulated authority limit and company procedures
- Ensure reserves are updated in a timely and realistic manner
- Identify and manage any potential fraudulent claim effectively
- Handle phone and email enquiries and attend to walk-in customers/claimants
- Liaise with internal and external stakeholders, service providers and intermediaries
- Mentor administration assistants in their support role
- Review and streamline work processes to improve operational efficiency and cost-effectiveness
- Ensure all recovery claims are pursued and followed-up periodically to ensure resolution
- Conduct periodic active file review
- Any other duty or assignment as and when instructed by the superior.
Job Requirement:
- Minimum qualification of Diploma or Degree with Certificate in General Insurance (CGI) or relevant insurance equivalent
- At least 2 years (Executive) / 5 years (Senior Executive) of motor insurance claims assessment experience
- Possesses good analytical, problem-solving and negotiation skills
- Meticulous and attention to details
- Positive working attitude and mind-set
- Possess good interpersonal and communications skills
- Able to multi-task, is a team player conscientious, tactful, customer-focused and willingness to learn new skills
HOW TO APPLY:
Interested applicants, please click on Apply Now. We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Khor Khang Qin
EA Personnel Reg No: R22109669
