Responsibilities- This position is for Lee Kong Chian School of Business (LKCSB).
- Academic & Programme Administration
- Assist in the day-to-day operational execution of the MAF and MQF programmes,ensuring smooth programme delivery.
- Coordinate course registration, scheduling, and student evaluations, ensuring timelyexecution.
- Provide classroom support, including weekday evenings and Saturdays, when required.
- Student & Alumni Support
- Serve as a first point of contact for students, addressing queries and providing guidanceon academic and administrative matters.
- Coordinate student orientation, commencement, graduation dinner, career talks,workshops, and alumni networking events.
- Event & Logistics Coordination
- Support the planning and execution of local and overseas learning experiences,ensuring smooth operations
- Manage event logistics, venue bookings, travel arrangements, and materialspreparation.
- Other Duties as Assigned
- Support additional tasks and projects as needed to ensure the success of the MAF andMQF programmes.
Qualifications
- Undergraduate degree with a minimum of 2 years of relevant work experience.
- Experience in programme administration, student services, or operations—preferably within a higher education or training environment—will be an added advantage.
- Strong analytical and organisational skills with a high level of accuracy and attention to detail.
- A collaborative team player who is also capable of working independently with initiative and sound judgment.
- Excellent interpersonal, written, and verbal communication skills to engage effectively with faculty, students, and administrative stakeholders.
- Able to prioritise and manage multiple tasks in a dynamic, fast-paced environment, and make timely, well-considered decisions under pressure.
- Digitally competent and comfortable with administrative systems; proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- Adaptable and resourceful, with a proactive attitude toward process improvements and service excellence.
Other Information
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
