Job Description
The Job
Conservancy Operations & Vendor Administration
- Monitor and track vendors daily operational submissions (work schedules, checklists, service reports).
- Review and verify vendors monthly performance reports against contractual requirements.
- Conduct regular and ad-hoc site walkabouts and document observations for Manager's review.
- Follow up with vendors on rectification of service lapses and non-compliances.
- Check supporting evidence for completed works and identify any non-performance or discrepancies.
- Prepare service lapse and deduction summaries for Manager's endorsement.
- Maintain proper records of completed maintenance and conservancy activities.
Site Inspection & Work Supervision
- Carry out scheduled and ad-hoc site inspections to monitor cleanliness, maintenance conditions, and work quality.
- Supervise on-site conservancy works to ensure adherence to approved scope, service standards, and safety requirements.
- Highlight defects, safety issues, or non-compliances and escalate where necessary.
Feedback & Complaint Management
- Receive, coordinate, and follow up on feedback, complaints, and service requests related to conservancy matters.
- Liaise with vendors and stakeholders to ensure timely resolution of issues.
- Track feedback status and update Manager on progress and closure.
Ad-hoc, Emergency & Operational Support
- Assist in managing ad-hoc tasks, urgent works, and emergency situations affecting conservancy operations.
- Support Manager in ensuring service continuity during unforeseen events.
- Prepare incident summaries and follow-up actions as required
Documentation, Reporting & Administrative Support
- Maintain accurate records, reports, and correspondence related to conservancy operations.
- Assist in preparation of operational summaries, reports, and data for management review.
- Support tender and contract administration tasks when required.
The Requirements
- Minimum GCE O Level with formal qualifications in Facilities, Building or Estate Management will be advantages.
- Minimum 8 years of relevant experience in conservancy, facilities, estate, or site-based operations such as site inspection, on-ground supervision, vendor coordination, follow-up works and monitoring of service delivery and rectification of issues.
About Us
Jurong Port Pte Ltd is a port operator headquartered in Singapore. Jurong Port, which operates the only multi-purpose port in Singapore, handles bulk, break-bulk and containerised cargo. It handled over 40,000 vessel-calls annually in 2019.
The port owns and operates its own subzone located in the town of Jurong East in Singapore. It is bounded by Jalan Ahmad Ibrahim, Jurong Pier Road, Jurong Island Highway, Seraya Avenue and Sugnei Jurong, including Pulau Damar Laut.
About The Team
Jurong Port Pte Ltd is a port operator headquartered in Singapore. Jurong Port, which operates the only multi-purpose port in Singapore, handles bulk, break-bulk and containerised cargo. It handled over 40,000 vessel-calls annually in 2019.
The port owns and operates its own subzone located in the town of Jurong East in Singapore. It is bounded by Jalan Ahmad Ibrahim, Jurong Pier Road, Jurong Island Highway, Seraya Avenue and Sugnei Jurong, including Pulau Damar Laut.
Jurong Port has served Singapore for more than 50 years as the main point of entry to our island state, building up extensive experience and becoming the world's leading port operator in handling general, bulk and containerised cargo.
Moving forward, we aspire to develop the next generation multipurpose port by offering a full range of high-value maritime port services that will be second to nonea port that anticipates changing cargo and importation needs, one that grows in sophistication as well as in effectiveness to deliver value-for-money, timely service to our port users today, and in the future.
