[Job Order ID:1498839]
Responsibilities:
- Partner Clinical Heads of Department and stakeholders to plan, develop and implement new care models and clinical services.
- Support day-to-day operations and continuous improvement of clinical programmes across inpatient and outpatient settings.
- Provide comprehensive clinical operations support including project and workflow management, system and IT requirements, financial assessments, data analysis and resource planning.
- Manage budgeting, procurement and resource allocation in alignment with organisational objectives.
- Translate and communicate organisational vision, strategic priorities and business plans to relevant stakeholders to ensure alignment.
- Identify and support initiatives to enhance service delivery and meet evolving healthcare needs.
- Foster effective communication and multidisciplinary collaboration across teams.
- Develop and implement strategies to enhance customer and patient satisfaction.
- Monitor key clinical, operational and service performance indicators to ensure quality outcomes.
- Establish programmes to promote continuous improvement, learning, auditing and service reviews.
- Coordinate events, logistics and administrative or secretariat support on an ad-hoc basis.
Requirements:
- Degree in hospital administration, healthcare management or a related discipline postgraduate qualification is an added advantage.
- 3 to 5 years of relevant working experience in healthcare or a service-oriented environment.
- Strong interpersonal, communication and stakeholder management skills.
- Well-organised, analytical and able to manage multiple priorities effectively.
- Self-motivated and able to work independently with minimal supervision.
- Comfortable working in ambiguous or evolving environments and solving complex problems.
- Demonstrated mindset towards continuous improvement, innovation and change.
- Proficiency in SAP, EPIC and Microsoft Office applications (Word, Excel and PowerPoint) is an added advantage.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Marcus koo JunJie
EA Personnel Registration Number: R26160924
EA License No.: 07C5771
