Job Description
About This Job
Ocean Network Express
Location: Singapore
Work Mode: On-site
Industry: Transportation, Logistics, Supply Chain and Storage
Job Description
Roles and Responsibilities
Assist in analyzing existing business workflows to identify bottlenecks and inefficiencies, supporting process mapping and proposing practical solutions or automation opportunities to streamline daily operations.Support process improvement projects by tracking project timelines and updates, gathering requirements, coordinating cross-functional meetings, and executing User Acceptance Testing (UAT).Create, update, and maintain clear process maps, Standard Operating Procedures (SOPs), and centralized documentation to ensure adherence to organizational standards.Respond to daily operational inquiries and provide basic troubleshooting and escalation management to maintain stable workflow operations.Conduct regular data checks and audits to detect anomalies, investigate root causes, and perform data clean-up tasks to safeguard master and operational data integrity.
Requirements
Bachelor's Degree in Business, Information Systems, Marketing, or a related field.At least 5 years of work experience in the container shipping business (e.g., Trade & Marketing, Pricing, Space Control, Sales, or Customer Service).Proficient in MS Office and Google Workspace, particularly MS Excel, MS Word, PowerPoint, and/or Google Sheets.Excellent verbal and written communication skills to articulate ideas clearly.Strong interpersonal skills with the ability to work effectively across global, cross-functional teams.Demonstrated analytical and critical thinking skills to evaluate complex processes and identify underlying issues.
We regret that only shortlisted candidates will be notified. Thank you.