Job Description
About Us
Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
As a Commercial Manager, the individual is responsible for pricing and contractual matters for the Airline and its group. The individual will also support the organization in increasing revenue and achieving sustainable profit growth, while aligning to organizational goals and targets.
- Contract management – Negotiation of contract terms, manage service level agreements and annual rates adjustments for services provided by SATS Catering. The individual should also be able to perform profitability analysis of the account.
- Pricing and billing management - Ensure integrity and accuracy in costing/pricing/billing of meals and services to the Airline group.
- Account management – To serve as a facilitator and a key source of communication with Airline's Procurement Department & Inflight Services Team; and coordinate internally so as to meet client's expectations. To constantly engage and manage relationships with the Airline teams.
- Business Intelligence – Use business intelligence to gather market data and trends in order to design and provide solutioning options for the Airline; as well as to negotiate and justify SATS rates and prices.
- Working with the Airline Relations Managers and Airline teams on various initiatives & projects, with the main aim of increasing wallet share.
- Develop and manage a team of costing officers.
Key Requirements
- Bachelor's degree in Business, Finance, Economics, or related field;
- Minimum 2 years of experience in commercial management, preferably in aviation or inflight catering.
- Strong expertise in contract negotiation, pricing governance, and account management.
- Excellent stakeholder management and communication skills.
- Familiarity with ERP systems (SAP/Oracle) and contract lifecycle tools is a plus
- Proficient with MS Office tools, especially Microsoft Word, Excel and PowerPoint.
