Senior Executive/ Assistant Manager, Clinical Operations

What you'll be doing

• Lead the day-to-day operations of specialist outpatient clinics to ensure efficient patient flow, service delivery and operational continuity

• Oversee manpower planning, staff deployment and rostering to optimise workforce utilisation and support clinical operations

• Supervise and develop clinic operations staff, fostering a collaborative and high-performing team environment

• Partner closely with clinicians, academic teams and corporate departments to support clinical services, teaching activities and operational priorities

• Manage the procurement, commissioning, maintenance and lifecycle of medical equipment, ensuring regulatory compliance and operational readiness

• Coordinate with vendors and internal stakeholders on equipment servicing, repairs, preventive maintenance and procurement activities

• Monitor operational performance, patient feedback and service indicators, driving process improvements and service recovery initiatives

• Support quality assurance, audit activities, incident management and compliance with healthcare regulations, organisational policies and governance standards

• Coordinate the implementation and support of clinical systems, working with users and IT teams to ensure smooth operations and issue resolution

• Support operational planning, budgeting, resource optimisation and departmental projects to improve service efficiency and patient outcomes

What we're looking for

• Bachelor Degree in Healthcare Management/ Business Administration or related studies

• 3 - 5 years of working experience leading healthcare operations within hospitals/ specialist outpatient clinics/ polyclinics or other clinical settings

• Experience managing clinic operations, manpower planning, patient flow and multidisciplinary stakeholder coordination

• Exposure to medical equipment management, vendor management, quality improvement or healthcare compliance will be advantageous

• Strong analytical skills with the ability to interpret operational data and identify improvement opportunities

• Excellent communication, presentation and stakeholder management skills

• Proficient in Microsoft Office applications and automation tools such as Excel, Power Query or Power Automate

• Proactive, adaptable and able to thrive in a fast-paced healthcare environment while managing multiple priorities efficiently

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click Apply Now button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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