Location: Novena
Job Category: Ancillary Support
Posting Date: 20 Nov 2025
Job Responsibilities
You will be working closely with FC team, to perform day to day operations of Business Office. You will also attend promptly and efficiently to the daily queries/feedback.
A little about you and what we seek to accomplish together:
Financial Counselling Community Hospital/ Chronic Sick Unit
- Perform financial counselling (FC) for in-flight patients to help them make informed decisions.
- To create and update all patient relevant information into system.
- To ensure all documentation and admission deposit is submitted upon patient admission.
- To update system and issue receipts upon payment received.
- Perform deposit and other charges monitoring duties diligently.
- To follow up and process on medical report upon request.
- Ensure proper documentation and record-keeping for audits and regulatory reviews.
- Other ad hoc duties, as assigned.
Job Requirements
- Preferably GCE O Level Holder, Nitec or Diploma.
- At least 3 years customer service-related experience.
- Meticulous and able to work independently in a fast-paced environment.
- Good interpersonal skills to relate to people.
- Basic Accounting knowledge and good proficiency in MS Excel & Words.
