Job Description
Responsibilities:
- Plan and implement international networks and network requirements based on traffic forecasts to support international services.
- Plan and implement bilateral restorations with overseas correspondent on 24 x 7 standby.
- Negotiate with overseas correspondents on bilateral circuit requirement
- Coordinate the implementation of circuits and associated equipment
- Liaise with relevant parties for specific international network requirements
- Coordinate implementation of restoration plan with international transmission
- Perform effective activation, deactivation and provisioning of all StarHub's International capacity and of different cable systems.
- Advise and fulfill BDM enquiry on capacity availability and international circuit design.
- Ensure all work orders are correctly provisioned, cost-effective, and delivered in a timely manner in alignment with specifications and requirements.
- Project management of StarHub's collocation and interconnections requirements at Singtel's and other cable stations in the Asia Pacific region.
- 24 x 7 standby with on call duties for submarine cable systems (dry and wet segment) fault localizations, fault repair and liaising with relevant cable systems and overseas carriers for restoration capacity.
- On-board representatives on vessel for submarine cable projects, surveys and repairs.
- Contract (StarHub Cable Station Interconnection Agreement) negotiation / revision with new / existing colocation carriers leading to the execution of agreement.
- Working closely with Legal, Regulatory and Finance to create cable station services products and services including legal agreement, financial costing, internal workflow and processes based on legal and regulatory framework.
- Maintain overall end-to-end responsibility for providing colocation services to customers at StarHub Cable Landing Stations.
- Manage colocation customers to ensure efficient allocation of colo space and power in StarHub's cable landing station.
- Oversee colocation customers site access and security.
- Keep up-to-date and accurate records of the customers colocation subscribed services.
- Review, process, track, and maintain accurate records of cross-connection requests and completions; perform troubleshooting and fiber patching.
- Liaise with colo customers on adhoc/emergency interconnection, troubleshooting and urgent site access requests.
- Work closely with Cable Station and Facility Management teams to coordinate projects, manage colocation facility capacity, and optimize facility safety, performance, reliability, and efficiency.
- Travel overseas to attend cable consortia meetings as required.
Qualifications
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