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Senior Engineer

SIM University


    Job Description

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    Recruiter Info

3-5 Years
12 days ago
49 Viewed
1 Applied

Job Description

  • Manage the IT Services at SIM to meet the SLAs and expectations of all SIM Stakeholders including SUSS.
  • Understand, plan, design and execute the enhancements or expansion of IT Services to the growth and change in direction of SIM businesses. Examples: 1) Design, operations, and support of public/hybrid cloud infrastructure with cloud native security paradigm. Develop and implement accordance to cloud adoption framework. 2.) Implementing cloud-native frameworks for enterprise infrastructure. 3). Ensuring the proposed cloud architectures and solutions are exhibit scalability, maintainability, performance, and security and compliant with industry standard and customer needs.
  • Understand, plan, design and execute enhancements and maintenance of DAY1 and DAY2 System Infrastructure to ensure reliability, security and service levels are met.
  • Maintain system security across the enterprise's global infrastructure deployments analyse system security threats. Monitors organization's system for security vulnerabilities and investigates occurrences of violations.
  • Develop new skills within IT Services by working with the people to ensure new technology/approaches are implemented to force the pivoting of skills.
  • Documentation on SoP, SoW, UAT, internal How-To

Job Requirements

  • Bachelor's degree in Computer Science and/or Cloud Engineering/Science, Information Technology or related discipline.
  • Candidates should possess 3 years hands-on working experience in the System engineering with L2 Cloud Server management experience. Exposure to security, support and operations of sizable enterprise and cloud infrastructure with in-depth hands-on knowledge of security practice.
  • Proficiency in Windows Server roles and functions is a must.
  • Proficiency in Linux based systems, security infrastructure, security policy orchestration and system automation tools will be an added advantage.
  • Ivanti Patching management, Ansible Automation, power automate/powershell and/or other scripting languages.
  • Familiarity in AWS Best Practise system management, S3 Bucket, EC2 Instance, VPC, Transit Gateway, VPC Peering, SES, Route53, JSoN/YAML scripting.
  • Fluent in Database/RDS management. MS SQL, Oracle.
  • Familiar with Call Center Service. Call flow design, Amazon Connect, voice gateway
  • Experience with Microsoft EntraID, Conditional Access, Graph API, Azure B2C.
  • Knowledge of ITSM/ITIL would be helpful.
  • flexible schedule, including night and weekend employment.
  • Familiar with open source and other tools for monitoring, troubleshooting, and performance analysis.

Professional Education/License (if any)

  • AWS Certified Solutions Architect Associate/Professional.
  • Azure Certified Administrator/Solutions Architect.
  • Redhat Certified System Administrator.


  • Strong analytical and troubleshooting skill in technologies, including Windows Roles Servers, Linux Server, SAN storage related issue and continue enhancing reliability.
  • Maintain, Manage and Monitor Hybrid Cloud Infrastructure.
  • Knowledge of Cloud security tools like Checkpoint, Security Hub, GuardDuty, AWS Detective
  • Ability to work effectively in a fast-paced implementation environment
  • Knowledge of Veritas Backup solution, Ivanti Patching management, Ansible Runbook Automation, IIS Web, Apache/Tomcat Web.
  • Knowledge of Genesys Call Center Solutions, Amazon Connect Call Center. Voice Gateway and SIP trunk integration.
  • Automation Scripting experience using PowerShell, Python, YMAL, JSON, Bash.
  • Knowledge is Database Management, MS SQL, Oracle and AWS RDS.

Personal Attributes

  • Strong experience in vendor, project, service, people, stakeholder management and process improvement.
  • Excellent interpersonal, strong people management and communication skills both written and oral with proven ability to communicate at all levels.
  • Able to have holistic view, able to bridge people, process and information in order to produce appropriate results ability to see beyond the dot.
  • A self-starter to learn and broaden knowledge to continuously add values to the organization.

We regret that only shortlisted candidates will be notified.


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