Job Purpose:
- The Low Voltage R&D Engineer is responsible for leading front-end research and development activities within the APAC region.
- This role focuses on understanding customer applications in targeted segments, identifying pain points, and translating market and field insights into clear product requirements and solution concepts.
- In addition to front-end engagement, the R&D Engineer manages and executes local R&D projects to deliver end-to-end technical solutions that support business growth and meet regional needs.
- The position works closely with Sales, Marketing, and HQ R&D teams to drive product innovation, evaluate new technologies, and ensure that locally developed solutions align with CHINT's global standards and strategic direction.
Major Responsibilities:
- Partner with Segment Development Team, Country Sales Teams, and Partners to drive business growth by providing expert technical and application insights that support strategic account penetration across the APAC region.
- Apply strong business acumen and deep product application knowledge to recommend fit-for-purpose low voltage solutions that address customer requirements and strengthen CHINT's value proposition.
- Work closely with key customers and the commercial team to build long-term relationships, identify unmet needs, and translate customer pain points into clear product or solution opportunities.
- Conduct field studies to observe market trends, monitor competitive offerings, and gather actionable insights that guide product development strategies and local R&D project decisions.
- Collaborate with HQ R&D by providing systematic feedback, detailed technical assessments, and comprehensive failure analysis to support continuous product improvement.
- Lead or participate in regional R&D and solution development projects to deliver end-to-end customer-oriented solutions tailored for the APAC market.
- Deliver Level 3 technical and application support, providing advanced troubleshooting, on-site diagnostics, and specialized recommendations to resolve complex customer issues.
- Support pre-sales to post-sales activities by preparing solution proposals, conducting technical clarifications, and ensuring successful solution deployment for major projects.
- Conduct technical training for distributors, endusers, and internal teams to enhance product knowledge and promote correct application of CHINT solutions.
- Represent the APAC R&D team in commercial and marketing events, delivering technical presentations, seminars, and demonstrations that highlight CHINT's technology strengths and solution capabilities.
EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE
- Bachelor's degree in Electrical or Electronics Engineering.
- At least 3 years of hands-on technical experience in product application, technical sales, service, or product marketing support.
- Proficiency in motor starters - VFD (Variable Frequency Drive), Soft-Starter, Star-Delta starters, etc
- Exceptional interpersonal and communication skills.
- Fluency in English is required.
- Ability to speak Mandarin is a plus and will be beneficial for communication with the HQ R&D team.
- Willingness and ability to travel within APAC region.
