We are looking for an individual to join us in our InfoComm Infrastructure Programme Centre where you will provide day-to-day engineering support and perform system administration to ensure high availability of systems in our IT infrastructure (i.e. end terminals, networks and data centres).
The Role Will Require You To
- Continuous enhancement of the IT infrastructure including upgrading networks, implementing additional compute and storage, setting up new management systems (e.g. SCOM, Solarwinds, Splunk, etc.)
- Support incident management and management of vendor who provides support to the engineering team.
- Lead as subject matters expert in the technologies for end-terminals, networks and/or data centres
- Adhere to policy compliance via asset & configuration management, accounts & access management, vulnerability & patch management, log management, and backup management
- Keep abreast of new emerging technologies, learn and support new technologies through their lifecycles
- Continuously challenging the status quo to improve operation support, streamline processes and enhance users experience.
- Review industry best practices, technology standards and policies. Propose and adopt changes required, implement solution and define operation support requirement.
Requirements
- Tertiary qualifications in Computer Engineering, Computer Science, Information Technology and Electrical Engineering
- Strong interest or technical competency in IT infra designs and technologies/solutions
- Good understanding of the impact of IT technologies, deployment and operations/workflows on the data centre design and operations
- Good understanding of the considerations for the power and cooling configurations/designs, physical and cyber security requirements, and operations and maintenance of IT infrastructure.
- Past experience in IT infra design, implementation and/or operations, with relevant certifications, such as CCNA, CDCP, ITIL, CISSP, will be a plus
- Experience on managing large scale IT Infrastructure deployment and/or operations will be a plus
- Good communication and interpersonal skills.
- Strong analytical skills, resourceful, meticulous and observant for details
- Able to multi-task, work independently and as a team
- Thrive in a dynamic working environment
