Senior/ E-Commerce Specialist

Senior/ E-Commerce Specialist
Manage and optimize product listings across all e-commerce platforms

Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.

Develop and execute compelling sales campaigns and promotions to drive traffic conversion, and average order value.

Plan and manage the end-to-end execution of offline marketing initiatives
Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
Track and manage the Marketing Fund, including budget monitoring and documentation.

Analyze key performance indicators (KPIs), customer behavior, and competitor activities to identify trends and growth opportunities.

REQUIREMENTS

.Diploma or Bachelor's degree in Digital Marketing, Business, or a related field with minimum of 2 years of hands-on experience in e-commerce operations.

Experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).

Salary: Depending on experiences

Interested candidates are welcome to email resume to [Confidential Information] and CC to [HIDDEN TEXT]