Senior Director, Regional OMS

About Us
When you work with us, you'll find that we deliver results without compromising on respect. We value each other's differences while recognising individual strength.

We are the world's leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Shape and steer the OMS Lean Management and Engineering strategic direction for the region, ensuring the roadmap supports long-term business priorities, customer growth, and operational resilience.
• Establish and govern standardized methodologies, tools, and processes that enable consistent execution, scalability, and measurable performance improvement.
• Lead or direct complex, high‑impact strategic workshops and cross‑functional transformation initiatives.
• Oversee the identification, prioritization, and execution of improvement projects that deliver measurable value in efficiency, quality, cost and service.
• Lead, coach, and develop high‑performing teams of OMS Advisors and Engineers, to achieve Lean management, and effective use for SmartReM (Smart Productivity, Smar Volume, Smart Plan), resource planning through LMS, system directed to achieve better productivity and lean operating model.
• Maintain balanced scheduling, resource allocation, and travel expectations to support budget adherence and promote healthy work‑life balance for the team
• Provide clear career development pathways, intentional coaching, and opportunities for advancement to strengthen the overall OE talent pipeline
• Build strong relationships with Operations leaders, IT, HR, finance, and other critical functions to ensure improvements are integrated, digitally enabled, and sustainable
• Support Global OMS FC and Engineering Initiatives as agreed to and rollout/deployment of Initiatives
• Support APAC countries agenda to achieve their 2x30 strategy and targets through operational efficiency and LEAN programs
• Ensure the team actively supports all Operations Excellence (OE) functions when operating in the field, reinforcing the cohesive ONE OE approach.

Requirements

• 10+ years of experience in logistics, with emphasis on performance management and business analysis
• 5-7 years of Quality, LEAN, Six Sigma, problem solving experience.
• 5-7 years of managing and supporting people in an international, multi-country setting is essential.
• Experience in warehousing and / or contract logistics is essential.
• MBA or equivalent post-graduate qualification in Supply Chain, Business Administration, etc preferred