Overview
The Senior Manager for Digital Solutions will lead strategic digital initiatives that enhance operational efficiency, client value, and organisational innovation. This role partners closely with business leaders, technology teams, and external vendors to design, deliver, and scale digital solutions across the firm. The ideal candidate is a forward-thinking leader with strong consulting experience, deep understanding of emerging technologies, and the ability to translate business challenges into impactful digital strategies.
Key Responsibilities
- Lead the planning, design, and execution of digital transformation programmes across business units.
- Identify automation, analytics, AI, and workflow optimisation opportunities to enhance service delivery and client experience.
- Oversee end-to-end solution development including requirements gathering, design, testing, deployment, and change management.
- Manage digital innovation roadmaps and ensure alignment with firm-wide strategy and governance.
- Collaborate with cross-functional teams to evaluate and implement digital tools, platforms, and emerging technologies.
- Work with stakeholders to drive adoption, train teams, and ensure sustainable operational integration.
- Develop business cases, budgets, and performance metrics to measure project ROI and transformation impact.
- Lead vendor management, procurement decisions, and technical assessments where required.
- Mentor junior staff and build digital capability within the organisation.
Required Skills & Competencies
- Strong knowledge of digital transformation frameworks, automation tools (e.g., RPA), data analytics platforms, and AI-related solutions.
- Excellent stakeholder engagement, communication, and change management skills.
- Ability to navigate complex, matrixed environments typical of professional services firms.
- Strong project management abilities with proven success delivering enterprise-level digital initiatives.
- Analytical thinking with the ability to translate business needs into technical solutions.
- Experience with Agile methodologies and digital product development is highly preferred.
Qualifications
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field.
- 6-12 years of experience in digital transformation, technology consulting, innovation, or similar roles (professional services experience preferred).
- Certifications in project management, Agile, or digital technologies (PMP, Scrum, Lean Six Sigma, etc.) are advantageous.
Personal Attributes
- Strategic thinker with strong problem-solving capabilities.
- Proactive, adaptable, and able to manage multiple priorities.
- Collaborative leader who drives a culture of innovation and continuous improve
