We are looking for a Maternity Cover (June to December 2026) to join our team at McDonald's Singapore. This is a great opportunity to experience working at one of the world's most loved brands, while gaining exposure across teams and projects.
Who you are:
- You have at least 2 years of CRM experience and are comfortable learning new tools
- You enjoy working with cross‑functional teams and supporting product launches
- Organised and detail‑oriented, with the ability to keep projects on track
- Curious about digital, mobile apps and customer engagement
- A clear communicator who collaborates well and follows through on priorities
What's in it for you
- Be among the first to test new features rolled out in McDonald's Singapore
- Gain exposure across all levels of the organisation, from your team members in Singapore to the global stage
- Work in a company with a winning culture, where you can broaden your skills and make a tangible impact on strategic initiatives
Key Responsibilities:
Customer Relationship Management (CRM) Communication
- Coordinate with agencies to ensure CRM communications go live to our targeted Member Base
- Ensure that Personalised Deals & Rewards are running as per plan
- Conduct Member Insights Analysis on a monthly basis
Campaign support for McDonald's campaigns
- Ensure 1PD Audiences are flowing to paid media campaigns
- Maintain hygiene for BAU campaigns
Requirements
We are looking for someone who:
- Has basic SQL knowledge and is able to learn CRM platforms and organisation's work tools (Microsoft Suite / Google Suite)
- Is a digital‑forward thinker who is customer‑focused
- Has exposure and interest in mobile app and tech
- Is highly organized, detail‑oriented and able to manage multiple projects while adhering to timelines
- Possesses strong communication skills to act as a liaison and work effectively with teams
- Takes initiative to work independently on day‑to‑day priorities and follow up closely with cross‑functional teams
- Thrives in a dynamic, fast‑paced environment and adapts to changing needs
- Has a minimum of 2 years of relevant CRM experience
If this sounds like you, we would love to hear from you. Please note that only shortlisted candidates will be contacted.
