Senior Delivery Architect (ICT)

Responsibilities

. Work closely with customer architects to understand requirements and design tailored WAN/LAN and security solutions.

. Attend weekly customer meetings to track progress and ensure design implementation aligns with expectations and timelines.

. Develop detailed network designs (WAN, LAN, routing, security) and oversee implementation.

. Drive end-to-end delivery, from architecture through deployment and testing.

. Participate in the Design Council (internal and external) to review architecture, assess feasibility, and validate solutions through testing.

. Support RFPs and pre-sales efforts, ensuring ESP's capabilities address both Day 1 (setup) and Day 2 (operations).

. Collaborate with delivery and operations teams to address design challenges and align on best practices.

. Contribute to reusable frameworks, playbooks, and processes to improve consistency and scalability.

. Ensure solutions are robust, secure, and scalable, meeting customer performance and availability requirements.

. Provide insights on Day 1 → Day 2 processes, ensuring smooth transitions into operational support.

. Be prepared to attend weekly calls outside of business hours when required to support global or regional customers.

. Provide on-call support during weekends or public holidays for critical escalations or coverage, ensuring minimal customer impact.

. Participate in RCA/RFO and to be presented to customer and internal management team.

Requirements

. Degree in Computer Science, Engineering, or a related discipline with 4 to 6 years proven experience in network design and delivery, with strong expertise in WAN, LAN, routing, and security Cloud and Automation.

. Strong understanding of network security,cloud,automation principles, frameworks, and best practices.

. Demonstrated ability to manage large-scale, complex network design deployments and operations.

. Exceptional presentation skills for both customer engagements and internal management discussions.

. Excellent collaboration and stakeholder management skills across multiple teams and organizations.

. Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

. Experience with Day 1 delivery and Day 2 operations processes is highly desirable.

. Strong analytical and problem-solving skills, with a focus on solution feasibility and long-term supportability.

. Flexibility to work during non-standard hours, weekends, or public holidays when business-critical escalations require support

Licence no: 12C6060