[What the role is]
To support Ngee Ann Polytechnic's Enterprise and AI platform adoption by providing business-friendly data analysis, building dashboards, and assisting in AI/LLM experimentation. This role translates business questions into actionable insights through natural language queries, dashboards, and predictive models, and ensures self-service analytics is accessible across the organization.
The Senior Data & AI Analyst will also drive user requirements, self-service analytics and support democratization of data/AI.
This is a 2-year contract position with the Digital Services & Technology Office
[What you will be working on]
- Lead the design and development of analytical dashboards using tools such as Power BI and Databricks.
- Perform data discovery, profiling and insights extraction.
- Run complex queries and generate reports for business users.
- Assist users in applying natural language query tools (e.g. Databricks Genei) and support self-service analytics.
- Support LLM/AI team with data curation, prompt testing, and evaluation of model outputs.
- Document KPIs, queries, and dashboard usage for business reference.
- Collaborate with Data Engineers to identify and resolve data issues, and to ensure data quality and consistency in reporting.
[What we are looking for]
- 24 years in data analytics, BI, or related roles.
- Experience working with SQL and BI/reporting tool.
- Exposure to AI/ML or NLP is preferred.
Skills & Certifications
- SQL proficiency (Databricks SQL or equivalent).
- Familiarity with cloud data platforms (Azure, AWS, or GCP).
- BI/dashboarding experience (Power BI, Tableau, or Databricks dashboards).
- Desirable certifications: Microsoft Data Analyst Associate, Databricks SQL Analyst.
- Python/PySpark knowledge for data analysis and AI.
Attributes
- Eager to learn and grow in Data & AI fields.
- Strong communicator, able to simplify insights for business users.
- Detail-oriented, proactive, and collaborative.
- Adaptable to fast-changing data/AI environments.
