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Senior Customer Support Coordinator

Dril-quip Asia Pacific Pte Ltd

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2-5 Years
3,000 - 4,800 monthly SGD
10 days ago
35 Viewed
0 Applied

Job Description

  • Acquiring and developing product, Company and industry knowledge by self-tuition, and attending training courses that are identified.
  • Assisting in developing sales opportunities and maintaining a high Company profile.
  • Processing and managing sales orders.
  • Generate sales order schedules from templates when required by customer.
  • Maintaining regular and frequent contact with customers by Outside Sales.
  • Promoting and providing continuous and effective after-sales support.
  • Liaising with other departments with regard to pertinent day to day operations and orders in hand. This will include progress reporting, monitoring of shipping / logistics, preparation and expediting of sales orders, shipping instructions, and invoicing.
  • Generating request documentation for procedures and service manuals, and liaising with service department and customers to ensure correct and timely availability of manuals / procedures.
  • Sourcing drawings, technical information, and data as required.
  • Liaising with Aftermarket on customer requirements for customer property or rental tools.
  • Participating in production meetings sales order review meetings.
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Last Updated: 19-07-2024 06:03:31 PM
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