The Senior Crew / Crew conducts and delivers educational tours, public programmes, and learning journeys about animals and habitats in the Singapore Oceanarium.
Responsibilities:
- Facilitate Educational Tours, Public Programmes and Learning Journeys to allow Guests to have an in-depth learning experience, and provide insightful information about animals and habitats in the oceanarium. This can include programmes conducted in Mandarin.
- Facilitate overnight camps to share fun facts and information about animals in a fun and interactive manner to engage and educate our guests. This can include overnight camps conducted in Mandarin.
- Interact with guests to share information on sustainability and conservational matters, and emphasize the importance of taking care of the environment.
- Contribute ideas to new learning journeys that are being developed.
- Assist in packing of logistical items for all Tours, Programmes and Learning Journeys to ensure smooth execution of all our programmes.
- Provide exceptional guest services by observing safety protocol and upholding service standards.
Requirements:
- GCE O/A Levels and Diploma in any discipline.
- Passion in serving guests.
- Good communication and customer service skills.
- Experience in engaging children and students (guiding, tutoring, teaching, etc) will be an advantage.
- As some programmes may be conducted in Mandarin, fluency in the Mandarin language would be an advantage to effectively communicate with Mandarin-speaking guests.
- Passionate about marine animals and environment.
- Knowledge/background in marine biology or marine animals would be useful.
- Confident interacting with large groups of people regarding topics related to marine animals and environment.
- Friendly and approachable.
- Willingness to learn new things.
- Able to commit on weekdays and weekends.
