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Avensys Services is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
Job Summary
We are looking for an experienced Operations Lead to manage support operations for Cloudera and Informatica platforms.
The role involves incident management, monthly reporting, and ensuring processes are run as per SOPs.
Key Responsibilities:
- Act as Incident Manager to ensure timely resolution based on severity and SLAs.
- Drive monthly reporting on operational KPIs and issues.
- Ensure operations are aligned with SOPs and best practices.
- Provide expert support on Cloudera and Informatica platforms.
- Lead or support platform upgrades (Cloudera/Informatica).
Qualifications
Requirements:
- 5+ years of experience in Cloudera & Informatica (BDM) operations and upgrades.
- Strong knowledge of incident management and support processes.
- Strong knowledge in assessing risk and remediating security findings (Vulnerability assessment)
- Experience in platform upgrades and post-upgrade validation.
- Good communication and stakeholder management skills.
- ITIL knowledge/certification is a plus
WHAT'S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or submit your CV to [Confidential Information], Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name : Ashwak Ahmed
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys Services privacy policy.
Job ID: 143544209