Senior Consultant, Client Services, Health Solutions Singapore

Senior Consultant, Client Services, Health Solutions Singapore

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Consulting

• Ensure smooth implementation of all client-related initiatives

• Champion Aon United collaboration across other solution lines

• Hold direct client relationship with all Corporate client's revenue $100K and any high-touch regional/global clients

• Actively sought market intelligence around clients needs and competitors development and develop strategies to retain and grow clients.

Service Delivery

• Support Client initiatives and drive strategic engagement with clients

• Maintain professional relationship with internal stakeholders including local market colleagues, regional and global teams

• Create and maintain strong relationships with key external vendors including insurers and specialty providers

• Ensure strong collaboration between Client Services and the rest of the functional (eg. Broking, Claims, Flex, Admin) Teams in delivering distinctive client value

• Develops and manages client retention and/or growth strategies to ensure revenue and profitability agenda are met

• Able to hold client relationships and deliver service within clients expectations

• Work on issues and develop conclusions to execute solutions that impact clients and department
• Ensure prompt payment by clients and credit control position within acceptable range

Skills and experience that will lead to success

• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS

• Vast experience as a consultant or account manager in the Health & Benefits Industry, working with multinational clients across sector

• Client management experience, analytical, critical thinking, problem solving skills required

• Ability to handle and influence key stakeholders internally and externally

• Self-disciplined and organised

• Inter-personal skill and focus on service excellence

• Proficient in Microsoft Office applications including Word, Excel, PowerPoint

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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