NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
Job Description
Business Continuity & Disaster Recovery Services Work.
- Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
- Lead the support team members that are key to the successful delivery of the services.
- Manage change to service projects scope and schedule to maintain customer satisfaction.
- Understand clients business environment and challenges. Applies knowledge to address clients issues.
- Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
- Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
- Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
- Manage customer relationship during the projects deliveries through strong governance and communications skills.
- Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
- Ensure that customer projects are completed to a high quality and to the customer's satisfaction.
- Manage and maintains Recovery Centre's certifications and audits requirements.
Qualifications
- Bachelor's degree in business, information systems, risk management, or related field
- Practical experience in Business Continuity and Disaster Recovery delivery
- Working knowledge of BCM standards and disaster recovery best practices
- Experience supporting or managing BCM and DR projects
- Ability to manage stakeholders, scope, and delivery timelines
- Strong analytical and problem-solving skills
- Clear written and verbal communication skills
Additional Information
We are driven by our AEIOU beliefsAdventure, Excellence, Integrity, Ownership, and Unityand we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender's email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender's identity by contacting us at [Confidential Information].
