NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
The Senior Consultant (Business Analyst) is responsible to gather, analyse, and formalise user business requirements and processes, evaluate feasibility of implementation, and manage project scope. The role also involves preparing documentation, developing technical designs, coding, testing, training, and providing post-implementation support to ensure effective delivery of solutions.
What you will do:
- Gather, analyse, and formalise user business requirements and processes
- Evaluate feasibility of implementation and manage project scope
- Prepare requirement and use case specifications and update traceability matrix
- Record and manage out-of-scope issues during project execution
- Develop technical design specifications and translate into process or program specifications
- Participate in design review sessions and configuration management
- Make changes to configurable items including hardware, software, and documentation
- Conduct coding and code reviews to ensure compliance with standards
- Assist in integration testing, system testing, UAT, and implementation activities
- Prepare user manuals and operations manuals and facilitate user training
- Provide post-implementation and production support including service requests
- Escalate and discuss critical issues such as scope creep with managers
- Conduct requirement gathering sessions and perform gap analysis of business processes
The ideal candidate should possess:
Essential Qualifications
- Degree in Computer Science, Computer Engineering, Information Technology, or equivalent
- 5-7 years IT working experience
- Relevant system development and maintenance experience using Python or Java-related technologies
- Strong understanding of software development lifecycle (SDLC) processes
- Ability to produce specifications for documentation and implementations
- Experience in IT business analysis techniques
Preferred Attributes
- Self-motivated with positive can-do attitude and creativity
- Strong presentation, communication, and negotiation skills
- Effective interpersonal skills with persuasive techniques
- Ability to lead, develop, and maintain respectful and trusting relationships
- Proficient in written and spoken English
- Willingness to travel as required
Professional and/or Technical Certifications
- IIBA Certified Business Analysis Professional (CBAP) preferred
We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
