Job Purpose
The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.
The Job
- Provide support for day-to-day operations by assisting in the teams functions
- Train new and existing Sales Representatives on the use of Fact Finder and Sales system
- Assist in reviewing the quality of Fact Finder and Recommendations, and ensure that their fact finder document are in compliance with company standards
- Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
- Assist in developing and implementing communication plans on competency standards
- Engage and coach supervisors of Sales Representatives in areas of sales activity, quality of sales / sales management, and training needs as and when required
- Assist in the execution of special projects / initiatives
- Assist in conducting audit for regulatory compliance requirements, including but not limited to, compliance of Life Insurance Association Members Undertaking (LIA MU) requirements by leaders, mystery shopping results, categorization of Balance Scorecard (BSC) grading, as well as appeals
- Preparing regular reports
- Liaison with IT / Group Risk Management / Stakeholders on any data extraction / investigation and reporting
- Updating of SOPs and internal guidelines when required
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices.
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
Highlights any potential concerns /risks and proactively shares best risk management practices.
- Our Requirements
- Degree holder and above in related discipline (Banking/ Business/ Finances/ Accounting) preferred
- 1 - 3 years of compliance / audit experience in Financial Services or insurance Industry would be an added advantage
- Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
- Strong interpersonal, customer service and communication skills
- Meticulous, professional, able to work well independently and as a team
- High level of integrity, takes accountability of work and good attitude over teamwork.
- Takes initiative to improve current state of things and adaptable to embrace new changes.
- High level of integrity, takes accountability of work and good attitude over teamwork.
- Takes initiative to improve current state of things and adaptable to embrace new changes.
- High level of integrity, takes accountability of work and good attitude over teamwork.
- Takes initiative to improve current state of things and adaptable to embrace new changes.
- High level of integrity, takes accountability of work and good attitude over teamwork.
- Takes initiative to improve current state of things and adaptable to embrace new changes.
How You Succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who We Are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of 'AA-' by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern&aposs asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the worlds most highly-rated banks, with an Aa1 rating from Moodys and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the Worlds Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To All Recruitment Agencies
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
Work Locations
SG-GE Changi
Job
Distribution Support
