About the Client
Morgan McKinley is partnering with a high-impact global organisation at the forefront of digital innovation for talent search. A global leader in IT services and consulting, helping businesses modernize through innovative technology. From cloud migration to cybersecurity and data analytics, it drives digital transformation and supports sustainable growth across industries.
Role Summary:
The strategic function is to create and manage long-term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers most critical business problems. Members of this job family are accountable for overall profitable growth and exceptional delivery.
Essential Job Functions:
- Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
- Support the development and execution of account strategies and contribute to profitable growth.
- Maintain regular client communication, building strong relationships and delivering exceptional customer service.
- Collaborate with cross-functional teams to execute account-related projects successfully.
- Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
- Participate in preparing and delivering client reports and presentations.
- Actively monitor industry trends and adapt account strategies accordingly.
- Support and mentor junior account management professionals in their growth.
Basic Qualifications:
- 5-7 years of relevant IT sales experience
- Ideal candidate to possess public sector experience with good networks and connections
- Experience in managing accounts with a focus on farming.
- Account/cluster planning with the ability to come up with propositions on how to grow the cluster (strategic planning), Financial Planning & Forecasting
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships.
- Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
- A continuous learner that stays abreast with industry knowledge and technology
- Strong background in Application Management Services (AMS), including oversight of application development, maintenance, modernization, and support engagements.
- Proven ability to build and maintain trusted relationships with senior customer stakeholders, acting as a strategic advisor and primary point of contact.
- Demonstrated leadership experience managing and coordinating cross-functional teams, including Client Service Managers (CSMs), Application Delivery Leads (ADLs), Delivery Leads, and other account resources.
- Experience leading and managing large-scale tenders, bids, and pursuits, with contract values ranging from USD 3M to USD 10M+, and a track record of owning accounts with annual revenues of at least USD 10M.
- Proven experience overseeing the successful delivery and implementation of complex technology programs spanning applications, security, analytics, and digital solutions.
- Strong understanding of enterprise application ecosystems, with exposure to implementation and managed services engagements involving platforms such as: ServiceNow, SAP, Oracle
- Experience overseeing bespoke and custom application implementations, including technologies such as: Sitefinity, Adobe Experience Cloud, Liferay, Java-based applications, or .NET applications
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus
- Exposure to Analytics, Data, AI, and Digital Transformation initiatives is highly desirable.
If you are keen on this exciting opportunity, kindly Apply Now.
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Morgan McKinley Pte Ltd
EA Name: Neethu Jose
EA Licence No.: 11C5502
EA: Registration Number: R1110012
