Senior Client Partner

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Role Overview:

Capgemini is seeking a seasoned Client Partner to drive strategic growth across Financial Services in the APAC region. This leadership role combines account management, business development, and delivery governance to expand Capgemini's footprint across digital transformation, core modernization, and system integration programs.

You will act as a trusted advisor to senior client stakeholders, while owning account P&L, identifying growth opportunities, and ensuring high-quality delivery across complex, multi-geography engagements.

Key Responsibilities:

Strategic Client Partnership

• Own and grow strategic BFSI client accounts across APAC markets (Retail Banking, Corporate Banking, Wealth, Payments).
• Build strong relationships with CxO stakeholders (CIO, CTO, CDO, COO).
• Position us as a strategic transformation partner, leveraging global capabilities and local market insights.
• Drive long-term account planning, including digital, transformation, and innovation roadmaps.

Revenue Growth & P&L Ownership

• Own complete account P&L, revenue growth, and margin targets.
• Drive large deals (multi-year, multi-million USD) across SI, consulting, and managed services.
• Identify and convert opportunities in:
• Digital Banking Transformation
• Core Banking Modernization
• Payments & Open Banking
• Data, AI & Cloud Transformation
• Lead deal shaping, commercial structuring, and contract negotiations.

Delivery Leadership & Governance

• Ensure successful execution of complex IT and system integration programs.
• Drive governance frameworks, program reviews, and risk mitigation.
• Collaborate with global delivery teams leveraging.
• Ensure high client satisfaction (CSAT), SLA adherence, and operational excellence.

Domain & Industry Leadership

• Leverage deep expertise in APAC banking ecosystems including regulatory and market nuances.
• Bring knowledge across core banking platforms (Temenos, Finacle, Oracle, Thought Machine)
• Payments modernization & real-time payments
• Regulatory compliance (APRA, MAS, HKMA, RBI, etc.)
• Digital channels, omnichannel banking, and customer experience
• Act as a thought leader, driving innovation discussions with clients.

Collaboration & Internal Leadership

• Collaborate with sales, pre-sales, solutions, and delivery leadership.
• Lead RFP responses, proposals, and capability presentations.
• Mentor account managers and emerging leaders within the organization.

Required Qualifications

• Bachelor's degree in Engineering/Technology; MBA preferred.
• 10 years of experience in IT services/System Integration.
• Significant experience in managing BFSI clients in APAC markets.
• Proven track record of growing large strategic accounts ($10M+ portfolio management preferred).
• Experience managing distributed global delivery models (onshore-offshore).

Key Skills & Competencies:

Business & Commercial Skills

• Strong P&L management and financial acumen
• Deal structuring and contract negotiations
• Pipeline management and revenue forecasting

Relationship & Leadership Skills

• Executive stakeholder management
• Influencing and negotiation skills
• Cross-cultural leadership across APAC markets

Technical & Domain Knowledge

• IT Services: Application Development, Cloud, Data & AI, Cybersecurity
• System Integration & Digital Transformation programs
• Familiarity with our offerings (Cloud, Intelligent Industry, Data-driven Banking) is advantageous

What we offer:

Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.

We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.

Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.

Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply.