- Ensure smooth operations and effective utilization of services of the Senior Care Centre and Active Ageing Centres.
- Provide good standards of care and effective programmes to improve or maintain seniors health, function and quality of life, ensuring licensing standards and community seniors needs are met
Centre Operations
- Oversee referrals and ensure effective utilization of centre centre-based services i.e. day care, community rehab, centre based nursing
- Perform initial assessment, and orientation for potential clients or families, including accessing and checking the National Means Test System (NMTS) and Financial Assistance (FA).
- Provide orientation and counseling to clients, family members, staff and volunteers to the Centre.
- Liaise with key partners to plan, keep track and implement programs and schedules.
- Assist with budget management and cost-effectiveness in Centre operations.
- In-charge of staff rosters and ensure clinical team provides adequate coverage when required.
- Assign staff for cross coverage or deployment to other centre(s) when need arises.
- Work with HR department on manpower requirement which include interview and selection of candidates.
- Identify and plan for training needs for staff and work with HR on the required training programmes.
- Manage Centre facilities and logistics procurement of supplies, manage suppliers, vendors and contractors in a timely and cost effective manner
- Identify suitable vendors and contractors for Centre in accordance to existing procurement SOP.
- Transport fleet management including evaluation and selection of outsourced and insourced transport vendor, optimizing utilization.
- Ensure all documentations pertaining to the Centre operations are updated and maintained for audit purposes.
- Perform internal audits and investigations for adverse events.
Stakeholder Management
- Work with the Communications & Development department to garner donations, volunteers and sponsorships.
- Manage adverse situations and ensure welfare of centre clients, staff, and volunteers.
- Observe confidentiality of information in relation to Centre, clients, staff, volunteers, service providers, etc
Lead Centre Manager Role, Governance & SOPs
- Ensure compliance to AIC/MOH requirements, includes service requirements.
- Develop, review and implement Standard Operating Procedures (SOPs) for Senior Care Centres and Active Ageing Centres.
- Conduct checks on staff & caterer(s) on compliance with food safety and hygiene standards in the food process.
- Ensure accurate submission of clients attendances and submission of reports, claims, documentations and statistics to agencies, internal and external stakeholders.
- Manage both internal and external auditors, and assist to implement and update Centre policies.
Active Ageing Centres
- Oversee and support the Centre Supervisor in managing the Active Ageing Centre.
- Collaborate and initiate partnerships with Active Ageing partners and stakeholders to improve the health .
- Perform any other duties as assigned by Reporting Officer.
Job Requirements:
At least 3 years of experience in managing health or community care services, with supervisory or direct care responsibilities.
- Degree/ diploma in nursing, therapy, social work or other relevant care professions is advantageous.
- Certification in food safety, fire safety and facilities would be advantageous.
- Good leadership and interpersonal skills analytical, approachable and collaborative.
- Willing to work beyond normal office hours when needed.
Job ID: 47026
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to [Confidential Information]
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09, Plus Building, Singapore 049705
Tel: 69509745
EA Licence Number: 02C4944
EA Registration Number: R1108448
EA Personnel: Tan Lili Gesse
