Senior CentreExecutive (Physiotherapy)
Salary: $3,500 - $4,200 per month
Location: Central Region, Singapore
About the Role:
We are looking for a proactive and business-driven Senior Centre Executive to oversee daily operations while driving growth and brand visibility for our physiotherapy centre. The ideal candidate is operationally strong, service-oriented, and commercially minded.
Key Responsibilities:
Operations Management
- Oversee daily clinic operations and ensure smooth workflow
- Manage appointment scheduling using Plato, patient flow, and front desk coordination
- Ensure compliance with healthcare regulations and internal SOPs
- Maintain clinic cleanliness, equipment upkeep, and inventory control
Patient Experience & Service Excellence
- Ensure high standards of patient care and service delivery
- Handle patient feedback and service recovery professionally
- Implement initiatives to improve patient satisfaction and retention
Business Development
- Identify and develop partnerships with corporate clients, gyms, and community organisations
- Plan and organise health talks, outreach events, and engagement activities
- Drive business growth through strategic initiatives and referral network development
- Monitor KPIs, revenue performance, and recommend growth strategies
Marketing & Social Media Management
- Oversee social media platforms and content updates
- Coordinate marketing campaigns and promotional activities
- Work with vendors/designers on digital and offline marketing materials
- Track engagement metrics and optimise outreach efforts
Requirements:
- Diploma/Degree in Healthcare Administration, Business, Marketing, or related field
- Minimum 2-3 years of experience in centre operations, healthcare management, or service industry
- Strong organisational and multitasking skills
- Business development or marketing experience will be an advantage
- Good communication and interpersonal skills
- Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint
- Experience managing appointment scheduling systems, preferably Plato
What We Offer:
- Competitive salary
- Career progression opportunities in a growing healthcare organisation
- Dynamic and supportive work environment
