Search by job, company or skills

Maybank

Senior Cards Operations Executive

Early Applicant
  • Posted 4 days ago
  • Be among the first 10 applicants
3-5 Years

Job Description

Job Description

We are seeking a Senior Card Operations Executive to oversee and enhance our credit and debit card operations, ensuring seamless transaction processing, dispute management, and regulatory reporting. This role is pivotal in optimizing settlement accuracy, managing chargebacks, and improving overall efficiency through automation and process innovation.

Job Responsibilities

  • Transaction & Settlement Processing: Oversee daily MasterCard and Visa settlements, ensuring accuracy and timely reconciliation.
  • Dispute Resolution: Manage cardholder disputes, analyze chargebacks, and implement strategies to improve dispute recovery rates.
  • Suspense Account Monitoring: Ensure timely resolution and reconciliation of disputed transactions.
  • Instalment Plan Management: Verify and process instalment plans, refunds, and payments to merchants and customers.
  • Regulatory Reporting: Coordinate and submit monthly and quarterly reports with accuracy and compliance.

Job Skills

  • Cards
  • Settlement
  • Reconciliation

Job Requirements

  • Degree Holder
  • At least 3 years experience in Visa & MasterCard dispute resolution process.
  • Excellent interpersonal and analytical skills.
  • Possess a strong sense of responsibility and commitment.
  • Problem solving skills with focus on process improvement Why Join Us
  • Be part of a dynamic team driving process automation and digital transformation in card operations.
  • Work robotic process automation (RPA) to enhance efficiency.
  • Collaborate with cross-functional teams to improve fraud prevention and dispute resolution mechanisms. If you have experience in card operations, chargeback handling, settlement reconciliation, and process automation, we invite you to be part of our growing team. Apply now and help us transform the future of card operations! * Please note that only shortlisted Candidates will be notified.

More Info

Industry:Other

Function:Card Operations

Job Type:Permanent Job

Date Posted: 15/04/2025

Job ID: 107808347

Report Job

About Company

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Maybank

Senior Cards Operations Executive

Maybank

Senior Operations Executive

PURICARE PRIVATE LIMITED
Last Updated: 15-04-2025 06:38:53 PM
Home Jobs in Singapore Senior Cards Operations Executive