Senior Call Center Executive

Looking to take the next step in your contact centre career

Join a leading bank and support business banking clients across service, account enquiries, and relationship management activities.

What You'll Do

• Handle inbound and outbound calls from commercial banking customers

• Resolve enquiries and provide service support across banking products

• Deliver excellent customer experience while meeting service standards

• Support junior team members and contribute to team performance

What We're Looking For

• Minimum 7 years of contact centre/customer service experience

• Prior experience supporting B2B, SME, corporate or business banking clients

• Strong communication and problem-solving skills

• Comfortable managing complex customer enquiries

What's In It For You
✓ Monday to Friday office hours only
✓ Fast-track career progression to Team Manager
✓ Stable banking environment
✓ Competitive salary and benefits

Apply now if you're ready to step into a senior role with clear leadership opportunities.

Canice Sar
EA Reg No: R1329095
EA License No: 21C0434