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DSV - Global Transport and Logistics

Senior Business Support Specialist

2-5 Years
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  • Posted 21 hours ago
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Job Description

Job Req Number: 120177

Time Type: Full Time

Quality Management

  • Implement and maintain warehouse quality management procedures and SOPs.
  • Work with Operations to resolve Quality Issues. (8D, Customer Complaints, Audit responses).
  • Investigate operational deviations, quality issues, and customer complaints, and drive corrective and preventive actions.
  • Conduct regular quality checks and audits on warehouse processes (receiving, storage, picking, packing, and dispatch).
  • Ensure proper documentation and record keeping for quality and compliance purposes.
  • Ensure all Quality related documentation is maintained as per Quality Management System.
  • Support Change Request (CR) implementation and review.
  • Support Change Request (CR) implementation and review.

QHSE Compliance

  • Support implementation of QHSE policies and ensure compliance with company and regulatory requirements.
  • Conduct safety inspections, risk assessments, and follow up on corrective actions.
  • Support incident investigation and ensure preventive measures are implemented.

Audit & Compliance

  • Prepare and coordinate internal and external audits (customer audits, ISO, regulatory inspections).
  • Ensure operational compliance with ISO standards and company quality framework.
  • Lead Operations in closing non-conformities from quality audits.

Continuous Improvement

  • Identify operational improvement opportunities to enhance quality, productivity, and compliance.
  • Provide training and guidance to operations staff on quality procedures and best practices.

Requirements

  • Diploma in Logistics, Engineering, Quality Management, or related field.
  • 2–5 years experience in warehouse, logistics, or manufacturing quality environment.
  • Knowledge of ISO standards, audit processes, and quality management systems.
  • Strong analytical, problem-solving, and communication skills.
  • Trained with ISO 13485, SS620 GDPMDS, and GXP principles.

DSV – Global transport and logistics


Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere


Visit dsv.com and follow us on LinkedIn and Facebook.







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Job ID: 151253419

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