Senior Business Office Assistant

Job Purpose

Reporting to Business Office Executive, you will be responsible for day-to-day operations in the Business Office, such as patient admission and discharge, Financial Counselling, data entry and filing, billing and following up with outstanding payment. You will provide standards of patient satisfaction through efficient and seamless processing of transactions.

Responsibilities

Daily operations:

a) Administrate inpatient admission, financial counselling and discharge.

b) Verify and enter charges according to charge form provided by ward staff.

c) Confirm all charges and proceed with Medisave or insurance claims if required.

d) Follow up with all outstanding payment after final bill.

e) Ensure proper maintenance of patient folders.

f) Handle all patient enquires.

Requirements

. Minimum GCE N and O Level

. Relevant experience in healthcare or related industry is preferred

. Strong analytical skills

. Excellent interpersonal skills in working with both internal and external stakeholders

. Independent and able to multi-task

. Proficient in MS Office