About Club Med
Inventor of the all-inclusive holiday's concept 75 years ago, Club Med is present in 40 countries with 80 resorts worldwide. Thanks to the professionalism & constant friendly availability of its unique 20,000 GOs of 100 different nationalities, Club Med is today the only worldwide brand that offers all-inclusive premium and multicultural vacations for families and couples
Purpose
Support APAC business growth through in-depth analysis of internal and external data.
Transform data into insights that drive business value.
Responsibilities
- Lead Business Intelligence for APAC RMP, deliver analysis for performance reviewing and decisions.
- Support communication with shareholders and key stakeholders by providing Reports and high-quality business analysis
- Lead business review meetings with data & presentation preparation, coordinate with RM & Pricing for alerts/ recommendations
- Support APAC Markets and other functions on data / BI related needs
Tasks
Be responsible for APAC RMP reporting creation, updating and maintenance
- Design and build dashboards / reports according to business needs
- Ensure the update and maintenance of all relevant reports needed by RMP.
- Continuously improve business monitoring tools and dashboards. Drive reporting automation to allocate more time to in-depth analysis.
- Be the key contact in APAC region for PowerBI / Data related topics
Business Intelligence (internal and external data) with in depth analysis to follow business performance, alert RMP team/ other departments for action
- Performance monitoring of APAC resorts & APAC markets, alert the risk and coordinate with RM & Pricing for relevant actions recommendation
- Launch the REX practice for RMP actions specially on promo analysis
- Run Pricing Benchmark analysis to ensure our value proposition is relevant vs competition
- Run in depth analysis of Club Med performance vs industry (e.g. STR benchmark)
- Provide ad-hoc analysis requested by RMP team/ top management / other departments for business needs or shareholders communication needs
- Propose new Business analysis initiatives notably regarding Club Med performance comparison vs industry (pricing benchmark, market share analysis...)
- Provide key takeaways and summary along with detailed analysis, alerts and actionable revenue-related insights to support decision-making.
- Lead AI initiatives to integrate into Business Intelligence daily activities: Research, propose, and implement AI-driven solutions to improve forecasting capabilities, enrich data analysis, and support decision-making that drives business growth.
Prepare and coordinate meetings with key analysis from RMP perspective
- Prepare and animate meetings like monthly business review and cluster sales meeting presentation & analysis (e.g. sales performance, cross bookings, benchmark, arrival trend, pricing factors etc...)
- Coordinate with RM & Pricing for alert & recommendations, propose new Business initiatives to help drive business growth from RMP perspective
Regional key contact of PowerBI coordination with corporate data team and data integrity
- Perform cross-application check on the database to ensure data integrity for APAC resorts and markets
- Coordinate with HQ for database and application enhancement / correction / development
- Be a key contact in APAC region for PowerBI / data related topics training (other departments proficiency e.g Operations, Marketing) / Questions
Manage 1 business analysis intern, in charge of intern's recruitment, training and ensure task delivery
Requirements
- Minimum bachelor's degree in Revenue Management/Finance/Economic or Data Science
- Minimum 4 years of professional experience including 2 years of experience in BI /Data analysis. Hotel/cruise/airline industry background is a plus
- Strong knowledge of Revenue Management, Pricing / Finance
- Strong Analytical skills, Communication and Interpersonal skills, Data management skills, Project management, Ability to Multitask, Capacity to distill and summarize key takeaways.
- Excellent Proficiency in Advanced Microsoft Excel and Powerpoint, PowerBI (including Power BI desktop)
- Cautious, Precise, Rigorous, Solution oriented, Sense of autonomy, Openminded, Team player, Multicultural
- Experience with AI usage for Business Intelligence is a plus.
