Able to handle banking operations processes like payments / cash, securities and settlement activities.
Banking operations are to be understood from--
A business point of view e.g. how is payment executed in the market, different industry settlement rules, clearing & custody systems, etc.
A systems point of view meaning understanding of how transactions are to be booked / processed in a core banking system e.g. different legs of complex products, fees schedules to be set-up in the system, etc.
An end-to-end view meaning understanding of the different steps and different intervenient / interdependencies
Able to understand incident and release management process, L1 / L2 / L3 Production Management Process
Managing / monitoring Control-M and Tivoli/Geneos monitoring tools
Ability to listen, analyze, influence, negotiate and use judgment to solve complex issues within SLA to accomplish project goals.
Able to demonstrate team skills with a proven ability to communicate with clients, business, vendors, management and project team at all levels.
Ability to effectively prioritize and multi-task
Skills Requirement
Bachelors degree in Information Technology/Engineering/Computer Science
4-7 years of experience in Banking sector with Application Production support background within the Wealth Management industry
Knowledge/Exposure of Avaloq, Digital platforms would be a high plus.
Should possess ITIL V8 Foundation certification
VB Scripting & Excel Macro & Digital UI will be a plus
JAVA and .NET Scripting & knowledge.
Exposure in Job Automation tool like Control-M , Incident ticketing tool
Service Now
Unix file systems, commands, shell scripting development and trouble shooting
Windows systems, batch scripting development and trouble shooting
Oracle PL/SQL queries development and trouble shooting
Knowledge in IT risk policies to safeguard production environment and data.
Proven track record in client and/or front-office facing (from an operational point of view)
Understanding of infrastructure and different layers to fix infrastructure issues.
Excellent interpersonal and conflict resolution skills, ability to interface with all levels of management
