Work with business stakeholders to gather, analyze and document business requirements.
Translate business needs into functional specifications, user stories, process flows and acceptance criteria.
Act as a domain expert for insurance processes such as policy administration, underwriting, claims, billing, renewals, endorsements and customer servicing.
Analyze insurance data to identify trends, gaps, risks and improvement opportunities.
Use SQL to query databases, validate data, perform impact analysis and support reporting requirements.
Collaborate with data analysts, developers, testers, architects and product teams to ensure successful delivery.
Support requirement walkthroughs, sprint planning, backlog grooming, UAT and production validation.
Create business process maps, data flow diagrams, BRDs, FRDs and other project documentation.
Assist in data mapping, source-to-target analysis, data quality checks and reporting validation.
Ensure solutions comply with business rules, regulatory requirements and insurance industry standards.
Identify process improvement opportunities and recommend data-driven solutions.
Support defect triage, root cause analysis and issue resolution during testing and implementation phases.
Job Requirements:
Over 7 years of experience as a Business Analyst, preferably in insurance or financial services.
Strong insurance domain expertise across one or more areas: Life Insurance, Health Insurance, Property & Casualty Insurance, Commercial Insurance, Claims Management, Policy Administration, Underwriting, Billing and Payments.
Strong understanding of insurance workflows, business rules, forms, regulatory needs and operational processes.
Hands-on SQL experience for data analysis, validation and reporting.
Good understanding of relational databases, tables, joins, filters, aggregations and data quality checks.
Experience in data analytics, reporting, dashboard requirements, KPI analysis and business insights.
Ability to analyze large datasets and translate findings into business recommendations.
Strong experience in requirement gathering, stakeholder management, documentation and UAT support.
Experience working in Agile/Scrum environments.
Strong written and verbal communication skills.
Ability to work independently and coordinate with cross-functional teams.
