Key Responsibilities:
Requirements Elicitation & Management
- Lead requirement gathering sessions with business users, government stakeholders, and vendors
- Translate business needs into clear functional and non-functional requirements
- Produce high-quality documentation (BRD, FRD, user stories, process flows, data mapping, interface specifications)
- Ensure full requirements traceability from business needs through design, development, testing, and deployment
- Manage requirement changes under formal governance and change control processes
Stakeholder Management
- Engage and manage senior, demanding stakeholders professionally and confidently
- Facilitate workshops, align expectations, and resolve conflicting priorities
- Act as the key bridge between business, technical teams, architects, developers, and vendors
- Ensure requirements clarity and business alignment before development to reduce rework
Solution Design & Development Alignment
- Work closely with solution architects and developers during design and development stages
- Review and validate solution designs to ensure alignment with approved requirements
- Provide input on system design, data flows, integration points, and functional feasibility
- Ensure proposed solutions are scalable, maintainable, and aligned with business goals
Testing & Implementation Support
- Support SIT and UAT planning, test case creation, and validation
- Participate in defect triaging and resolution discussions
- Ensure business requirements are fully met before production rollout
- Support deployment, cutover planning, and operational readiness activities
Governance & Documentation
- Ensure compliance with Singapore Government SDLC, audit, and governance standards
- Maintain structured documentation repositories and requirement baselines
- Support audit reviews, reporting, and governance checkpoints
Requirements
- Bachelor's Degree in Information Technology, Computer Science, or related field
- Minimum 6 years of experience as a Business Analyst in large-scale IT system delivery
- Strong experience in public sector or government projects preferred
- Proven experience in mission-critical or 24/7 systems
- Experience handling complex system integrations and multi-vendor environments
- Strong understanding of SDLC (Waterfall, Agile, or Hybrid)
- Hands-on experience with tools such as Jira, Confluence, Azure DevOps, or similar
- Strong knowledge of system design and development lifecycle, including:
- Application design concepts
- System architecture basics
- Data flow and integration patterns
- Experience supporting SIT, UAT, and production rollout
- Excellent stakeholder management skills, able to handle strong personalities and high-pressure environments
- Comfortable working in structured, audit-heavy environments
- Able to work under tight timelines and manage delivery pressure
- Willing to support after-hours or weekend work when required
- Strong analytical, structured, and delivery-focused mindset
Beyondsoft is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potentetl
Employment offers from Beyondsoft are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.
