Job description:
Team and Position Summary
The Business Analyst is a member of the Project Delivery Group Senior Business Analyst team in NETS Solutions and will report to the Project Manager or Division Manager. He/She will be responsible for providing project support throughout a software development life cycle project or application delivery teams as well as quality testing of project delivery and enhancements prior to implementation or release to production system.
Key Responsibilities
- Responsible for conducting requirement elicitation sessions with the users
- Responsible for managing stakeholder(s) alignment: listen, mediate, confirm.
- Ensure the user requirements and functional changes are documented clearly and concisely
- Ensure the AS IS and TO BE processes are documented and playback to any necessary level of stakeholder.
- Ensure proper sign-off of requirement specifications
- Conduct regular interactions with the technical team, providing necessary & essential knowledge transfer of the user expectations.
- Ensure the balance between Compliance & user experience.
- Preparation of User Manuals and project documentation
- Preparation of training materials and conduct training to internal and external parties
- Provide support to internal and external parties during the various testing stages (SIT, UAT)
- Management incident reported by users; Analyze user reported incidents and provide appropriate response or follow-up actions with the technical teams.
- Conduct testing activities i.e. prepare test plan, prepare and update traceability matrix, generate test cases, perform test execution, review test results and generate test report.
- Manage, track and ensure proper closure of defects detected during testing
Requirements
Education and Experience
- Minimum a Bachelor's degree in Computer Science or Engineering or equivalent education
- Nice to Have: Master's in Data Analytics/Financial Engineering
- At least 8 years of working experience in Business Analyst, application implementation and support environment are required
- Must have experience in conducting requirement workshops, requirements gathering and analysis
Skills and Knowledge
- Proficient in Microsoft Office and Testing and Defect Management tools (Jira, Confluence & MS Project)
- Should be familiar with Cucumber/ Gherkin practices
- Should be familiar with the usage of Postman or equivalent
- Proficient in construction of test plan, test cases, test execution and test reporting
- Must have strong verbal and written communication skills
- Must be comfortable in conducting presentations and trainings
- Must have keen interest in documentation and capable of generating standard project deliverables
- Demonstrate good analytical and problem-solving skills, as well as capable of making quick and sound decisions
- Domain knowledge and experience in financial industry/payments systems is a plus.
Professional Certification
- Minimum a CBAP (Certify Business Analysis Professional) or CSPO (Certify Scrum Product owner) or CFI's (FinTech Industry Professional).
