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gxs bank

Senior Associate, Retail & MSME Deposits Operations

gxs bank
Singapore
3-8 Years
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  • Posted 14 days ago
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Job Description

Responsibilities/Accountabilities

We're looking for an experienced professional to support the Retail and MSME Deposits team in managing day-to-day operational activities, regulatory and industry engagements, and campaign fulfillment. This role is responsible for driving effective coordination across stakeholders and overseeing the timely execution of operational and industry-related initiatives, ensuring alignment with the Bank's operational standards and business objectives.

Operations and Industry Engagement

  • Represent the Bank in industry working groups, forums, and roundtables relating to Retail and MSME deposit products.
  • Coordinate internal responses and follow-ups arising from industry engagements.
  • Track action items and ensure timely submission of deliverables to regulators and industry bodies.
  • Maintain documentation and updates on industry developments relevant to deposit products.

Daily BAU Oversight and Coordination

  • Support the day-to-day operational oversight of key deposit-related schemes and frameworks
  • Attend regular working group and committee meetings, including monthly forums involving multiple active tracks.
  • Monitor operational deliverables and ensure compliance with regulatory and industry requirements.
  • Oversee the submission of regulatory reports, ensuring compliance with industry standards and timelines
  • Coordinate with internal stakeholders (digiOPS, Legal & Compliance, Risk, Product, Technology) on implementation matters.
  • Escalate issues, risks, or delays in a timely manner.

Campaign Fulfillment and Execution

  • Support the execution of Retail deposit campaigns and initiatives.
  • Coordinate campaign setup, fulfillment tracking, and issue resolution.
  • Monitor campaign performance and ensure operational readiness.
  • Maintain records of campaign activities and support post-campaign reporting

Requirements/Qualifications

  • Bachelor's degree or higher from a globally recognized university.
  • 3–8 years of relevant experience in banking operations, product management, or financial services.
  • Experience supporting deposit products, payment schemes, or regulatory and industry engagements would be advantageous.
  • Prior exposure to coordinating with internal stakeholders and participating in industry or regulatory forums is preferred.
  • Good understanding of banking operations and industry frameworks relevant to Retail and MSME deposit products.
  • Ability to work independently with minimal supervision while exercising sound judgment in day-to-day decision-making.
  • Strong organizational and problem-solving skills, with attention to detail and a structured approach to task management.
  • Effective written and verbal communication skills, with the ability to prepare clear updates, documentation, and reports.
  • Proactive, dependable, and able to take ownership of assigned responsibilities.
  • Strong stakeholder management - to be able to interact both with external stakeholders (eg: partners, vendors) as well as internal stakeholders across the bank (including senior management)
  • Able to embrace and thrive in a VUCA (volatile/uncertain/complex/ambiguous) environment

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Banking Operations
Employment Type:
Full time

About Company

gxs bank

Job ID: 149326869

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Last Updated: 19-06-2026 08:15:28 PM
Homejobs in SingaporeSenior Associate, Retail & MSME Deposits Operations

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