You are required to support the Manager, Executive and Team Leaders of Health Information Management Services to achieve operational key performance areas and improve overall service standards and deliverables progressively. Key responsibilities include processing the application and management of medical reports. Additional key responsibility for Senior/Associate Executive includes managing staff rostering, training & development and participating in improvement projects.
Job Responsibilities
- Assists requesters in their applications for reports and attends to email and phone enquiries.
- Process medical reports requests which include verifying details of application for medical reports, identifying type of request required, providing supporting medical records for doctor's reference, monitoring and tracking progress of requests and update requester accordingly.
- Liaise with various departments and seek approval from doctor-in-charge for releasing of medical reports and ensure reports are sent to requestors in a secure manner.
- Liaise with internal stakeholders for the timely completion of medical reports and transcribe medical reports.
- Maintain Proper accounting processes - generate invoice for each application, conduct daily settlement and consolidation of cashier functions, generate billing request forms to bill external institutions on report requests and generate payment list of processed medical reports
Job Requirements
- Diploma, Advanced/Higher/Graduate Diploma.
- Minimally 1 year of working experience.
- Good communication and analytical skill
- Positive team player with spirit of collaboration
