Senior Associate Executive, Credit Management (Business Office)

Key Responsibilities

Follow up with NUHS 0-30 days AR and weekly outpatient AR

• Follow up with patients for payment via call, email and sending of invoices/SOA
• Proceed with legal recourse as part of the debt recovery process
• Proactive referral of patients to MSW

Analyse Ageing Reports

• Analyse the trend of the debts and to bring down the AR

Compiling of invoices and documents for insurers

• Check the invoices, ensure they are tagged to the correct IP code and collate , the documents e.g. Invoice, LOG, Diagnosis Code and TOSP

Ad hoc insurers queries

• Check with the various departments when the insurers reply with queries

To monitor Insurance AR

• Work closely with 1FSS to reduce the debts of Insurance AR.

Legal Recourse

• Issuing of Letter of Demand
• Further legal recourse e.g. Originating Claims, Entering Judgement etc

Urgent Credit Card and Cheque Refund

• Assist to process and seek approval for urgent refunds.

Requirements

• Qualifications: Diploma
• Min 1 year of working experience
• Excellent team player with ability to work independently and proactively
• Proficient with Outlook, Microsoft Word, PowerPoint and Excel