Senior Associate Executive, Credit Management (Business Office)

1-3 years
16 days ago
Job Description

Key Responsibilities

Follow up with NUHS 0-30 days AR and weekly outpatient AR

  • Follow up with patients for payment via call, email and sending of invoices/SOA
  • Proceed with legal recourse as part of the debt recovery process
  • Proactive referral of patients to MSW

Analyse Ageing Reports

  • Analyse the trend of the debts and to bring down the AR

Compiling of invoices and documents for insurers

  • Check the invoices, ensure they are tagged to the correct IP code and collate , the documents e.g. Invoice, LOG, Diagnosis Code and TOSP

Ad hoc insurers queries

  • Check with the various departments when the insurers reply with queries

To monitor Insurance AR

  • Work closely with 1FSS to reduce the debts of Insurance AR.

Legal Recourse

  • Issuing of Letter of Demand
  • Further legal recourse e.g. Originating Claims, Entering Judgement etc

Urgent Credit Card and Cheque Refund

  • Assist to process and seek approval for urgent refunds.


  • Qualifications: Diploma
  • Min 1 year of working experience
  • Excellent team player with ability to work independently and proactively
  • Proficient with Outlook, Microsoft Word, PowerPoint and Excel