As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage.
This role supports Payment & Unsecured Loan (PUL) Business Planning and Central Operations (COP) in driving governance, regulatory reporting, and operational execution, ensuring strong control discipline, reporting accuracy, and efficient processing across Payments & Unsecured Loan.
Key Responsibilities
1. Governance & Risk
- Coordinate RCSA, audit, and control reviews across PUL
- Maintain SOPs, DOA, and control documentation
- Track and manage GRC incidents, residual risks, and remediation
- Support internal/external audits and regulatory requirements
2. Regulatory & Management Reporting
- Prepare and coordinate regulatory reporting (e.g. MAS submissions)
- Manage scheme reporting (Visa, Amex) and internal dashboards
- Perform data validation, variance analysis, and stakeholder sign-offs
- Maintain central reporting trackers and audit documentation
3. Central Operations (COP)
- Oversee invoice processing and payment controls (Coupa / DOA)
- Support service requests across Credit, Rewards, Acquiring
- Ensure compliance with procurement and contract governance
- Drive process standardisation and efficiency improvements
4. Stakeholder Management
- Coordinate across Product, Ops, Finance, Risk, Audit teams
- Consolidate inputs and provide PUL-wide view of risks and reporting
- Support senior management updates and governance forums
5. Performance Management
- Assist in preparation of monthly flash, actuals and performance reporting.
- Perform month end close entries.
- Track business performance against forecast / budget targets and form performance commentaries for management review.
- Support adhoc business reviews, strategic analysis and management requests.
Key Requirements
- Experience in risk, governance, reporting, or operations (banking preferred)
- Strong Excel / data handling / tracker management skills
- Detail-oriented with strong control mindset
- Able to manage multiple stakeholders and deadlines
Apply Now
We offera competitive salary and benefits package and the professional advantages of adynamic environment that supports your development and recognises yourachievements.
