Business Function
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Documentation review for client onboarding and static data maintenance and transactions documents
- Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
- Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action
- Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA
- Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
- Accurate and timely execution of service requests / clients instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems
- Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions
- Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead
Requirements
- Familiar with Client Onboarding & Data Maintenance
- Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
- Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge
- Able to work in fast paced environment
- Good communication skills
- Knowledge of banking operations, account opening, client's data processing and updating
- Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred
- Work location is Jurong East
Primary Location
Singapore-DBS Asia Gateway
Job
Business Enabler
Job Posting
Mar 13, 2026, 5:12:05 PM
