At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.
Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.
Job Responsibilities:
You will be responsible for the following:
Secretariat support to EPC
- Plan and organise EPC meetings and ensure timely follow-through of matter arising items.
- Ensure that SOPs and response plans are available and updated.
Operational readiness for emergencies
- Plan and organise EP exercises in accordance with MOH's KPI requirements and to enhance hospital emergency preparedness.
- Coordinate with MOH / SCDF to provide Field Medical Team (FMT) / VVIP medical support during emergencies (E.g. Civil Emergency, Ops Hornbill) or for national events (E.g. National Day).
- Ensure manpower, equipment, supplies and facilities are operationally ready for emergencies (E.g. Disease Outbreaks, Civil and National Emergencies, Toxic Plume release, Ops Red Alert – VVIP admission).
- Procure EP equipment and supplies.
- Manage EP logistics and supplies (E.g. Decontamination suits and accessories, push-to-talk (PTT) phones, non-stock FMT and VVIP supplies, equipment maintenance contracts etc.) and stores.
- Prepare and submit KPI reports (with targets met) to MOH.
Hospital Command Centre (HCC)
- Prepare Operation Instructions (OI) / mass emails for hospital-wide dissemination.
- Prepare, submit and follow through with Incident Reports according to MOH's Incident Reporting Framework.
- Assist in AV upgrade for HCC and HC3 implementation from June – Dec 2027.
- Ensure effective HCC operations during emergencies and ensure timely submission of updates to MOH.
- Point of Contact (POC) to MOH / government agencies during emergencies.
Budget management
- Responsible for annual capital and operating budgeting and utilisation, expense monitoring and reimbursements from MOH.
- Timely submission of expenditure reports and claims to MOH.
MOH Reports
- Collate and submit MOH reports on time.
Business Continuity Planning (BCP)
- Ensure hospital and departments BCP are in place, validated and reviewed with annual drills.
Other EP activities
- Facilitate security clearance for staff who are involved in National Emergency planning and handling of classified information.
- Represent NUHS to support Overseas Disaster Relief efforts.
- Undertake other EP related assignments and projects as required by the management / HOD / RO / MOH (Involvement in MOH workgroups, Exercise Controller / Safety Officer for MOH or other hospital exercises etc.).
Any other assignments
- Drive process improvement and support departmental initiatives.
- Participate in corporate events whenever necessary E.g. Outreach programmes etc.
- Undertake any assignments or projects assigned by the management / HOD / RO.
Requirements:
- Degree Holder with minimally 3 to 5 years of relevant experience in healthcare, preferably in Operations management / emergency planning.
- Minimally 2 years of leadership experience.
- Meticulous, with proficient writing, presentation and project management skills
- Critical thinker, self-motivated and a team player
- Good interpersonal and communication skills
- Proficiency in MS office and AI tools
About us:
Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).
We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.
If you believe in our purpose of delivering Incredible Care & Health, Together, reach out to us today.